Privacy Policy

Privacy Policy

Privacy Policy

Last updated: July 8, 2025

Welcome to Content Care LLC (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://www.contentcarellc.com (our “Website”) or communicate with us by phone, email, or SMS.

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1. Information We Collect

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1.1 Personal Data

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• Contact information: Name, postal address, email address, phone number

• Claims information: Insurance carrier, claim number, adjuster name

• Service details: Job dates, property address, inventory lists

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1.2 Technical Data

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• Cookies & tracking: IP address, browser type, device identifiers, usage analytics

• Location (optional): If you grant permission, we may collect GPS data to schedule or confirm appointments.

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2. How We Use Your Information

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We use your data to:

• Provide, schedule, and manage pack-out and recovery services

• Communicate updates, appointment reminders, and billing information

• Generate and submit estimates to your insurance carrier

• Improve our Website, services, and customer experience

• Comply with legal and insurance industry requirements

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3. SMS & Messaging Consent

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By providing your mobile phone number, you consent to receive marketing and service-related SMS messages (such as appointment reminders, status updates, and claim follow-ups) from Content Care LLC. Message and data rates may apply. Reply STOP to unsubscribe at any time.

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4. Sharing Your Information

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We will not sell or rent your personal data. We may share information with:

• Insurance carriers & TPAs: To process and submit claims

• Subcontractors & service providers: Only to the extent necessary to fulfill your requested services

• Legal & regulatory authorities: As required by law or to protect our rights

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

• Analyze Website traffic and performance

• Remember your preferences (e.g., language, contact information)

• Deliver relevant content and marketing messages

You can disable cookies in your browser settings, but some features of our Website may not function properly.

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6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to certain processing activities

• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@contentcarellc.com or call 201-800-4202.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

8. Third-Party Links

Our Website may contain links to other sites. This Privacy Policy does not apply to third-party websites. We recommend reviewing their privacy practices before providing any personal data.

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9. Children’s Privacy

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Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

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10. Changes to This Policy

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We may update this Policy periodically. We will post the revised date at the top and, where required, notify you of significant changes.

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11. Contact Us

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If you have questions or concerns about this Privacy Policy, please contact:

Content Care LLC

77 Paterson Avenue

Wallington, NJ 07057

Phone: 201-800-4202

Email: Info@contentcarellc.com

Thank you for trusting Content Care LLC with your emergency pack-out and recovery needs.